Service Design Intern

  • Studio Madrid
  • Show more info
  • Deadline We’re ready to wait for the perfect candidate
  • Start date As soon as possible
Smile Service Design

Do you see potential for improvement all around, and wake up wanting to make the world a better place?

We believe in teamwork, fun, complex projects, and simple solutions. How about you? We’re looking for a likeminded Service Design Intern with the experience, passion and Jedi skills to help us rid the world of crappy design – one project at a time.

Would you like to...?

  • Be part of a 6-month full-time internship and get hands-on experience in a growing international business 
  • Participate in brainstorming sessions, research and evaluations 
  • Conduct qualitative research using design research techniques 
  • Analyze and synthesize field data to identify main insights 
  • Visualize your ideas and insights 
  • Co-create service solutions with clients, end-users and stakeholders 
  • Develop new methods for conducting design research, ideation and conceptualisation

We would like you to be...

  • A current student or recent graduate from a Spanish education institution in the areas of design, service design, visual design, UX/UI design or a related field, and have the possibility of an internship agreement with this institution
  • Knowledge about interaction design, methods and tools (Sketch, Omnigraffle, Marvel, Adobe package, etc.)
  • Detail-oriented and obsessive about service design, as well as a team player who’s empathetic with people from different cultures and backgrounds
  • An EU national, or with a working permit for Spain – this is a must have!
  • A problem solver, with ideas that challenge the ordinary, together with the drive –­ and the guts – to bring them to life
  • Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together
  • Fluent in English and Spanish – other languages are a bonus!

Would you like to join...?

  • An office in a fantastic location in Madrid City Center, just a stone’s throw from the city’s bubbling cultural hubs Conde Duque and Malasaña
  • Healthy and delicious breakfasts every Monday (balanced out by pizza at our Friday Inspiration lunches!) 
  • Weekly knowledge-sharing sessions, designed to cultivate cross-discipline talent as well as some healthy competition 
  • An inspiring, social, collaborative and playful work environment, with an open-minded and diverse culture 
  • Our cross-office inspiration trips, and local inspiration sessions all year round


Go right ahead and click the “Apply now” button down below. Please apply in English, and remember to tell us why you're the right one to join our team.

We're itching to see your previous work, so remember to include your portfolio (PDF or web). 

Projects you’d be a part of

Want to know more?

If you have any questions, you can get in touch with our People Coordinator, Paula Viejo, [email protected]

But just a heads up, we can't process applications sent by email, so when you're ready to apply please use the Apply Now link above. Thanks! And if you've read all this way through, please include a spaceship emoji in your application to let us know. We like you already.