Calle de Juan Ignacio Luca de Tena, 11, Madrid, Spain See maps
We're sponsors of the sixth annual International Congress on Customer Experience held by the DEC Association! On October 1, designers, thinkers, and creative companies will descend upon Madrid for Spain's largest customer experience conference. The event joins the celebration of CX Day, which promotes the Customer Experience Professionals Association (CXPA) in the United States.
Throughout the day, the Congress offers a packed agenda of presentations by international experts, as well as managers who will share their practices, failures, and success stories. Joining these heavy hitters is our Strategic Design Director Verónica Bello! Bringing her experience in spatial design and service design to the stage, she'll discuss designing for behavioral change.