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How can you trust something you can't see? Smart home assistants, chatbots, recommendation algorithms – we all use tech that works in ways we can't see and don't understand. Companies must build and establish trust into their products and services – trust is the key to balancing convenient, invisible tech with the importance of transparency.
At DesignUp Asia, our Managing Director of Australia and New Zealand Katja Forbes will be holding a Masterclass on trusting invisibility. Check it out if you're interested in ethics and design for AI!