Putting citizens first

A transformation is happening in the public sector. Citizen's personal information is being better analysed and is more widely accessible. The public's expectations of the services they rely on are rising, and the need for continuous innovation is ongoing. Part of our role as a partner is to harness the products and technologies produced to provide services that meet people's needs and bring citizens' voices forward.

‘We always strive to work closely with the organisation to teach them new methods and understand user needs. Through creative experimentation, we empower the staff and enable them to provide services in new ways.’

Kaja Kistorp

Lead Service Designer