Challenge
In partnership with other digital literacy organizations, Leep hosted a digital mentorship forum with three ideation workshops. Our team in Sydney was approached to design and facilitate the workshops, with the ultimate goal of finding outreach solutions for Leep. The team kicked things off with an alignment meeting to understand Leep’s organizational challenges and desired outcomes from the workshops. We followed up by interviewing Leep staff and their volunteer digital mentors.
Solution
We landed upon three key questions to explore in each workshop. 1) How do we motivate learners to learn a broad range of skills? 2) How do we recruit mentors? 3) How do we train and retain digital mentors? Our team facilitated the workshops with design thinking activities, like “How might we” exercises to loosen up participants for a brainstorming session, which was followed by prototyping and sharing feedback.
The Designit team did an amazing job in the afternoon workshops and had everyone buzzing with their innovative approach and lively interaction. Mike Allen, Chairperson, Leep
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