Services
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Products and services
Together with our clients, we design meaningful products, services, systems, and spaces that enrich the way all of us live, work, and play.
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Transformation programs
We help clients transform their organizations by designing new ways of working that embrace continuous improvement, innovation, and learning.
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New ventures
We help clients bring their new ventures to life. From the initial idea phase to launch to scaling, we can help you disrupt your industry.
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Professional education
We teach and develop design-driven mindsets within organizations to increase profit, spark creativity, and boost innovation through our team of educators at Cooper Professional Education.
Capabilities
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Business strategy and venture design
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Service and customer experience design
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Product and industrial design
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Digital design and technology
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Brand and graphic design
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Architecture and space design
Approach
We don't believe in "one-size-fits-all" processes. But, we know a thing or two about solving complex challenges. No matter the scope or size of the project, we use these principles to guide our way to create impact.
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Empathic
It all starts and ends with people. People are our best source of inspiration, and our only source of true validation. We observe, ask, listen, and gather learnings from data to understand what matters to people.
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Collaborative
We include stakeholders, users, and partners in the creative process. Through co-creation and visual explanations, we build a common understanding of the challenges, ambitions, and best possible solutions.
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Creative
We go on creative explorations, approaching from both obvious and unexpected angles. We embrace uncertainty and explore trends, new technologies, and movements in society to break new ground.
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Holistic
We map out the entire experience and landscape across channels, actors, and industries. We focus on where we can create the biggest impact, identify new opportunities, and design unified experiences.
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Experimental
Simple experiments drive our process forward. The moment a user interacts with a product, service, or system is the moment of truth. Rapid prototyping is vital to help us validate and improve our solutions.
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Craftsmanship
People are expecting more and more from the experiences they have. We always deliver high-quality design execution and implementation to help clients stand out and ensure new growth with satisfied users and loyal customers.
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