Avasant Empowering Beyond Summit 2022: Enhancing business agility and customer experience through digital operations
Join us for 'Enhancing business agility and customer experience through digital operations', a session part of the Avasant Empowering Beyond Summit 2022, featuring Designit Head of CX Strategy & Solutions, Karyn Furstman, and CEMEX VP Global Commercial Development, Jesus Caviedes Mondragon.
The world as we know it is accelerating towards a new era. As entire industry value chains get re-wired, businesses have to reinvent themselves to achieve agility and hyper-velocity. Stepping into new territory has never been easy, but with the power of disruptive technologies and an ecosystem of partners, possibilities are limitless. Immersive technologies and transformational business models are paving the path to the future of sustainable and equitable growth.
Fast shifting economic conditions require speed to market and business agility. It has become imperative to digitalise your customer experience and business operations to succeed.
In this session, you will learn:
→ How to create a digital operating model
→ How digital CX can enhance customer intimacy
→ Which technologies are at the heart of digital operations
→ How digital operations can facilitate rapid change and scalability—up or down
About Avasant
Avasant is a leading management consulting firm focused on translating the power of technology into realisable business strategies. Specialising in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high value engagements through industry-focused innovation and flexible client-based solutions.
Photo by Rodion Kutsaev on Unsplash.
