![](https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=400&s=bb24fe8bbb933e16a7e7c86df4c2290b 400w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=600&s=97e81e4951015bb537bf4993197b518d 600w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=800&s=4e11dd3c191e9982825df0d48fbc98d0 800w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1000&s=50367b251b8a8fe1585e1a9c8ef1668f 1000w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1200&s=96446d7b31b8613f020a3d8ea718b368 1200w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1400&s=776e5b50faacea5c887f11d4bbe77265 1400w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1600&s=ec5771d3dbef9b76b8da494fb4b21777 1600w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1800&s=2838ce051f7a47258f27d028829ec63f 1800w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2000&s=0f79c1fc2b738d130281224ee8a7a27b 2000w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2200&s=19c0752ab1e190ae91c0f05c81f8136e 2200w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2400&s=5e9a31dac1330b2cd6983b4b5cb5fe13 2400w, https://designit-web.imgix.net/images/Case-studies/Leep/Designit-Case-Leep-Landscape-1.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2600&s=001577dc904317422d148182d1f308ea 2600w)
Today, when everything from buying diapers to applying for jobs happens online, what are the social and economic disadvantages of being offline? Leep is an Australian nonprofit aiming to close the digital divide through volunteer mentorship.
![](https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=600&s=aa5cf21ebee4f3a7ce67d09df7b22b97 600w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=800&s=50dd223d797dafa8d87b01e19a795a81 800w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1000&s=5aec601694d18731bf149b99ab6c2d9c 1000w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1200&s=1960c44f39d6f7ffb51882e706039686 1200w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1400&s=8168fa7203f8de6b0c706e85a6e6fa8a 1400w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1600&s=4f51edf8fd00e8b9364a035778398099 1600w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1800&s=6d6c0adde6afd68f6c7c2b5de2257307 1800w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2000&s=b931a7591205dd53a9ea50512b5dfdf5 2000w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2200&s=f671753089507abf53333914863b7ca4 2200w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2400&s=7f45f9d59ad848bead7a4aade6238ca4 2400w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-2.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2600&s=3fae9f3442494f33e40fb5b4efa63c6e 2600w)
![](https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=600&s=869f399cd34adf2760f6061afa10bdf3 600w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=800&s=8aff723fe630654b90b12e2b455b01a9 800w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1000&s=7dd615c2836de66c27c30bd8937ed220 1000w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1200&s=2b68e9c106b3523104ce73ba964296f3 1200w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1400&s=746b03a495710449888dddd205bb8684 1400w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1600&s=dfc7e7d3bac7e157a0d239b176600490 1600w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1800&s=8c06dc1a857e0d26d4a01767bee68a79 1800w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2000&s=12126b6c4ebd952c88e076dd96f07293 2000w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2200&s=984e251a1078d5e0f564d2cc6f49bfde 2200w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2400&s=4818d60b58f54c8f45b5645d9086e127 2400w, https://designit-web.imgix.net/images/Case-studies/Leep/Case-Leep-Landscape-3.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2600&s=a325461ba700501861b9e6faa16579be 2600w)
In partnership with other digital literacy organizations, Leep hosted a digital mentorship forum with three ideation workshops. Our team in Sydney was approached to design and facilitate the workshops, with the ultimate goal of finding outreach solutions for Leep. The team kicked things off with an alignment meeting to understand Leep’s organizational challenges and desired outcomes from the workshops. We followed up by interviewing Leep staff and their volunteer digital mentors.
We landed upon three key questions to explore in each workshop.
1) How do we motivate learners to learn a broad range of skills?
2) How do we recruit mentors?
3) How do we train and retain digital mentors?
In the design thinking workshops that our team facilitated, we identified creative outcomes that the participants ideated themselves.
‘The Designit team did an amazing job in the afternoon workshops and had everyone buzzing with their innovative approach and lively interaction.’
![](https://designit-web.imgix.net/images/Case-studies/Leep/Mike-Allen-1.png?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5&fp-y=0.5&h=160&q=90&w=160&s=4b79bd5a340dca2450e075657a7415c7)
Mike Allen
Chairperson, Leep
SDG 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Leep provides training to learners who previously lacked access to digital mentorship and education.
Details
Client
Project team
Contact info for Mariel Sarria
Experience Designer,
Sydney
Contact info for Annabelle Pound
Experience Designer,
Sydney
Get in touch
![](https://designit-web.imgix.net/images/People/Sydney/annabelle-pound.jpg?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5009&fp-y=0.5&h=493&q=90&w=400&s=0b14c0f016950b2d6c55db841f39a117 400w, https://designit-web.imgix.net/images/People/Sydney/annabelle-pound.jpg?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5009&fp-y=0.5&h=739&q=90&w=600&s=aba96a74863727825bd5e97c07523e28 600w, https://designit-web.imgix.net/images/People/Sydney/annabelle-pound.jpg?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5009&fp-y=0.5&h=986&q=90&w=800&s=035e620c0bf6635657104135510f4ac0 800w, https://designit-web.imgix.net/images/People/Sydney/annabelle-pound.jpg?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5009&fp-y=0.5&h=1232&q=90&w=1000&s=69db8e0cbf195401a4016b981115f87d 1000w)
Annabelle Pound
Experience Designer,
Sydney