![](https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=400&s=563b68c71eb5deda11f9e5b9b291fa0b 400w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=600&s=5834a1ab945d6ead56985412fd3eb2ae 600w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=800&s=80433139bf11c36bb2d7cb762bcb4826 800w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1000&s=8896abc46d1124682540bb35d12b398d 1000w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1200&s=258d31fa6f26c1e0eb0fe3d2690e7c81 1200w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1400&s=b38349a0ceda3a52ccba7b69797522f5 1400w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1600&s=fa65efa0de051da231ce29a63fb54fe4 1600w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1800&s=a32cbf8b82359d5783ba914f0f498ef6 1800w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2000&s=63011d5988a2935fcd3b653f55d292e4 2000w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2200&s=b03d35f4229912f928c7a76c3dbba2d5 2200w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2400&s=cf18b15c72abf69661446c84c6119ba9 2400w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_envelope.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2600&s=7fe87a94e8816dd984e6223e9e251b37 2600w)
HOPE International Development Agency Japan found it challenging to generate donations through donation boxes in Japan, where it isn’t a common practice. In order to raise awareness and expand its mission, HOPE needed a better way to introduce donation boxes to the public.
![](https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=600&s=99a904544b2bb20e2674ad164f2da2f4 600w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=800&s=c9630109b1540aff8a27b22c5c996fbf 800w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1000&s=feff3923d8b91c3aa4663121858d37a5 1000w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1200&s=0d2f64bea0ba0f2ded98d3eba6a95df6 1200w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1400&s=9f6a714d4421f546ceef2d1674355312 1400w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1600&s=701384ded0506af41bb1537d3ac3e627 1600w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=1800&s=a60769614c1150c3880d5c39c59a520d 1800w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2000&s=b0417d74b542363cd2633cb82ec69f08 2000w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2200&s=2bddc1ddf18bfa11664cadf7b2658f28 2200w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2400&s=d5cd4e75b8c9da124f95147b1f486414 2400w, https://designit-web.imgix.net/images/Case-studies/Hope-International/Designit-HOPE-Japan_Mockup_boxes.png?auto=compress%2Cformat&cs=srgb&fit=clip&q=90&w=2600&s=da0a6fb44d358c7a79b53ee4ea7151ad 2600w)
Donating money to a good cause via donation box is not a common practice in Japan. This posed a big challenge to HOPE International Development Agency Japan, a non-profit organization that helps people in need become self-reliant, when it set out to create donation boxes to raise awareness and expand its mission. Together we found a better way to introduce HOPE’s donation boxes to the public.
HOPE wanted to increase its monetary donations in Japan. Initially, we hypothesized that our challenge was to design a box to encourage more people to donate. But a closer look revealed that the box ‘hosts’ – people who manage a donation box – were the real opportunity. They have a lot of clout when it comes to expanding a support network, especially for an organization like HOPE, a smaller player in the Japanese donation box scene. We determined we needed to find ways to increase the number of hosts and encourage them to act as multipliers for the non-profit – while also keeping a close eye on the solutions’ production and shipping costs.
Along with co-creating a visually appealing donation box, we also co-designed a seamless box hosting experience. The donation box now comprises of a kit with a poster and sticker representing different causes people can support. Clear instructions on how to use the box and how to submit a donation make the hosting experience completely straightforward. After careful consideration, we decided to manufacture a donation box made of thick paper. Not only does it minimize production, shipping and storage costs, it also simplifies the hosting process. Plus, the paper boxes can be produced in the Philippines by communities HOPE supports.
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![](https://designit-web.imgix.net/images/People/Tokyo/TYO-Hector-Noval-2.png?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5296&fp-y=0.0684&h=493&q=90&w=400&s=ddfdb3d3b0645eb95afcc382bd937c88 400w, https://designit-web.imgix.net/images/People/Tokyo/TYO-Hector-Noval-2.png?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5296&fp-y=0.0684&h=739&q=90&w=600&s=1ed3b4eafa917430a2d9a301d7460c95 600w, https://designit-web.imgix.net/images/People/Tokyo/TYO-Hector-Noval-2.png?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5296&fp-y=0.0684&h=986&q=90&w=800&s=6567c30f7f28b7c14edc7b436f9f375c 800w, https://designit-web.imgix.net/images/People/Tokyo/TYO-Hector-Noval-2.png?auto=compress%2Cformat&crop=focalpoint&cs=srgb&fit=crop&fp-x=0.5296&fp-y=0.0684&h=1232&q=90&w=1000&s=af9613196dd5d1c76ff1ca864c5d494c 1000w)
Héctor Noval
Global Head of Futures